Accessibility Statement

Smiles of Niles wants every visitor to our website to have a good experience, regardless of ability or the technology they use to browse the web. This page explains what we do to make that happen and how to reach us if something isn't working the way it should.

Our Commitment

We believe that scheduling a dental appointment or learning about our services online should be easy for everyone who visits our site, including people who use screen readers, keyboard navigation, or other assistive technology. Accessibility isn't a one-time project for us; it's something we check on regularly as we update pages, add new content, and make changes to the site.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are widely recognized as the standard for making web content usable by people with a range of visual, auditory, motor, and cognitive disabilities.

What We've Done to Support Accessibility

Our website was built with several accessibility practices in mind, and we continue to review and improve these as we go:

Semantic markup: Pages are structured with proper headings, lists, and landmarks so that screen readers and other assistive tools can interpret the layout correctly and let visitors jump to the section they need.
Keyboard navigation: Menus, links, and buttons throughout the site can be reached and activated using a keyboard alone, without requiring a mouse or touchscreen.
Color contrast: Text and background color combinations are chosen to provide sufficient contrast for readers with low vision or color blindness.
Descriptive alt text: Meaningful images include written descriptions so that screen reader users understand what's being shown.
Clear, readable text: Body copy is set at a comfortable size and line spacing to make longer pages easier to read.
Descriptive links: Link text is written to explain where it leads rather than relying on vague phrases like "click here."

Known Limitations

We want to be honest about where we still have work to do. Some older content, embedded third-party tools, or PDF documents on our site may not fully meet accessibility standards yet. We're aware that gaps like these can exist even on sites built with accessibility in mind, and we're working through them as we update the site.

If you come across a page or feature that's difficult to use, please let us know using the contact information below. We would rather hear about a problem directly from you than assume everything is working correctly.

Reporting an Accessibility Problem

If any part of our website is hard to use with your browser, screen reader, or other assistive technology, please tell us. We'll do our best to address the issue promptly and, where needed, offer an alternative way to get the information or service you're looking for.

Call us: Reach our front desk team at 847-583-1900 during regular business hours.
Visit us: Stop by our office at 876 Civic Center Dr, Niles, IL 60714, United States, and our staff will be glad to help with scheduling or information in person.
Contact form: Send us a message through our Contact page, and describe the page and the issue you experienced.

When you reach out, it helps if you can tell us which page you were on, what device and browser you were using, and what you were trying to do. That detail helps our team track down the issue faster.

Last updated: this statement is reviewed and updated periodically as we make changes to the website.

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