Terms and Conditions

Acceptance of Terms

By visiting this website, requesting an appointment, filling out a form, or texting with our team, you agree to these terms and conditions. If you do not agree with any part of them, please do not use the site. We may update this page from time to time, so we encourage you to check back occasionally.

Permitted Use of the Website

This site is here to help you learn about our services, request or change an appointment, and get in touch with our team at Smiles of Niles. You are welcome to use it for these purposes:

Learning about our care: browse our list of services, meet our doctors, and read our blog for general dental health topics.
Requesting appointments: submit a request for a new visit or ask to reschedule an existing one.
Reaching our team: contact us with questions about insurance, scheduling, or your upcoming visit.

Everything you read on this website is meant to be educational. It is not a diagnosis, a treatment plan, or a promise of any particular dental outcome. Your specific care needs can only be determined after a real examination in our office.

Intellectual Property and Content Ownership

The text, photographs, logo, and overall design of this website belong to Smiles of Niles unless we have credited another source. Please do not copy, reproduce, or republish any part of this site without asking us first. We are proud of the content we've built here and want it used respectfully.

Accuracy and Disclaimer of Website Information

We do our best to keep this site current and accurate, but dental care is personal, and no two mouths are exactly alike. A few things worth keeping in mind:

Recommendations follow an exam: any treatment recommendation is made only after one of our dentists has examined you in person.
Insurance listings are general: mentioning that we accept a particular insurance plan does not guarantee that plan will cover a specific procedure for you. Coverage details vary by policy.
Content changes: services, providers, and office details can change, and we update the site as needed, but there may be a short lag between a change and when it appears here.

Limitation of Liability

This website is offered as a convenience to help you learn about our practice and manage your care. Smiles of Niles is not responsible for any loss or damage that might come from relying on information found here instead of speaking with our team directly. We work to keep the site accurate and functioning well, but we cannot guarantee it will always be free of errors or interruptions.

Acceptable Conduct

We ask everyone who uses this site to do so responsibly. Please do not:

Submit another person's health information through our forms without that person's permission.
Post false reviews, misleading statements, or harmful content connected to our practice.
Attempt to disrupt, hack, or misuse any part of the website or our forms.

Links to Third-Party Sites

Our website may link out to insurance carriers, review platforms, or other outside resources. We do not control those sites and are not responsible for their content, accuracy, or privacy practices. Visiting a linked site is at your own discretion.

Changes to These Terms

We may revise these terms from time to time as our practice or our website changes. Continuing to use the site after an update means you accept the revised terms. We recommend checking this page occasionally if you use our site regularly.

No Dentist-Patient Relationship from the Website Alone

Browsing this website or submitting an appointment request does not, by itself, create a dentist-patient relationship. That relationship begins only once our office has confirmed your appointment and accepted you as a patient. Until then, please treat anything you read or submit here as general and preliminary, not a substitute for a real conversation with our team.

Educational Content Only

Articles, service descriptions, and any other content on this site are provided for general education. None of it is dental advice, a diagnosis, or a treatment plan for your individual situation. If something you read here raises a question or concern, the best next step is to call our office or come in for a visit.

No Guarantee of Specific Results

Every patient heals and responds to treatment differently. Photos, descriptions, and general timelines shown on this website are meant to give you an idea of what a service involves, not a promise of how your own results will look or how quickly they will happen.

Protected Health Information

We handle patient health information in line with applicable privacy laws, including HIPAA where it applies to our practice. Please keep in mind that forms submitted through this website are not a secure substitute for discussing detailed health information with our staff. If you have a sensitive medical question, it is best addressed by phone or during your visit.

Appointments and Cancellations

If you need to cancel or reschedule an appointment, please call our office as soon as you can so we can offer that time to another patient. We ask for advance notice whenever possible. Specific scheduling policies may be discussed with you directly by our front desk team.

Insurance and Financing

The insurance plans we accept and the payment options we offer can change over time. This website is a helpful starting point, but coverage for a specific procedure is confirmed with your insurance carrier, not guaranteed by anything published here. Our team is glad to help you check your benefits before treatment begins.

SMS / Text Messaging Program

Smiles of Niles may send automated text messages to the mobile number you provide us. These messages help keep your care on track and may include:

Appointment reminders and confirmations for your scheduled visits.
Hygiene and recare or recall reminders when it is time for your next cleaning or checkup.
Treatment or post-visit follow-up messages related to care you have received.
Office updates such as weather-related closures or schedule changes.
Occasional practice announcements that you have opted in to receive.

Message frequency varies depending on your care and how often you visit us. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. We may send these texts using standard 10-digit long codes (10DLC) or short codes.

How You Opt In

When you provide your mobile number through a website form, an appointment or booking request, a text keyword, or a paper form at our office, you are consenting to receive SMS messages from Smiles of Niles. Consent is not a condition of purchase or of receiving services from our practice. Please only provide a phone number that belongs to you, and by submitting it, you confirm that you are authorized to give consent for that number.

How You Opt Out and Get Help

You are always in control of the text messages you receive from us:

To stop messages, reply "STOP" to any text. You will receive one confirmation message, and then no further program messages will be sent unless you opt in again.
To resume messages, reply "START" or "UNSTOP" at any time.
For help, reply "HELP" to any message, call our office at 847-583-1900, or visit our Contact page.

You may also ask to be removed from our texting program at any time by contacting our office directly.

SMS Privacy and Vendors

Your mobile number and SMS consent records are used only to send you the messages described above and to meet carrier requirements. We do not sell this information to third-party marketers. We share it only with the SMS and telephony vendors and mobile carriers needed to deliver our messages. For more detail on how we handle your information, please see our Privacy Policy.

Contact Us About These Terms

If you have questions about these terms and conditions, our text messaging program, or anything else on this website, please reach out. You can call us at 847-583-1900, visit our Contact page, or stop by our office at 876 Civic Center Dr, Niles, IL 60714, United States, United States.